Eisten Technologies

Quality scales for local markets

 
 

Timeline: July-December 2014
Partner: Eisten Technologies Ltd

Eisten Technologies Ltd manufactures and sells mercantile weighing scales and weighing stones. Their target market is micro and small-scale businesses as well as low income households in Uganda. Amidst a decline in the market for manual scales, as people move to digital scales, Eisten Technologies’ weighing scale was outdated and of low quality. Design without Borders entered the collaboration with Eisten Technologies with the aim to help build the capacity of the company to produce a high quality mercantile weighing scale that will contribute to increase in sales, customer satisfaction and build a high quality company brand.

Research and design development methods:
• Hands-on co-creating workshops
• Market research
• Prototyping and testing of different ideas

Results:
• Reduction in production time
• Reduction in material cost
• Increased product recognition